Helping your customers quickly through various channels
Our first-line help desk staff can also take some of your web store support away from you.
Often more than half of the customer questions are logistics related. Subject to prior arrangements, our employees can follow up these for you by phone and e-mail.
You get your own phone number and e-mail system where our employees will answer on behalf of your shop. This way, the most common problems are solved immediately.
For more complex problems or questions, our people will pass them on to your internal employees. This way, they will only be bothered when it is really necessary.